Privacy


If you contact us by email (office@wk-schokolade.at), the data you provide will be stored for six months for the purpose of processing the request and in the event of follow-up questions. We do not pass on this data without your consent.

Data Storage

We would like to point out that for the purpose of simplifying the purchasing process and for subsequent contract processing, the web shop operator stores the IP data of the connection owner in the context of cookies, as well as the name, address and, in the case of payment in advance or immediate transfer, the account number of the buyer .

In addition, the following data is also stored for the purpose of contract processing: e-mail address, telephone number. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of the debit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax consultant to fulfill our tax obligations.

After aborting the shopping process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relation will be stored until the end of the tax retention period (7 years).

The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the legal provisions of § 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or lit b (necessary for the fulfillment of the contract) of the DSGVO.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They cause no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.

Web Analysis

Our website uses functions from Google Analytics, a web analysis service provided by Google Inc. (Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider's server and stored there.

You can prevent this by setting up your browser so that no cookies are saved. We have concluded a corresponding contract for order data processing with the provider.

Use of IP Addresses

Your IP address is recorded but pseudonymised immediately (e.g. by deleting the last 8 bits). As a result, only a rough localization is possible.

Data processing takes place on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized [pseudonymization is recommended for the legal reason "legitimate interest"; this must be clarified with the web analysis service].

Newsletter

You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: office@wk-schokolade.at. We will then immediately delete your data in connection with the newsletter dispatch. Or you can unsubscribe from the mailing list yourself by clicking on “Unsubscribe from newsletter” at the very end of one of our emails.

Your rights

In principle, you have the right to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority.